Where do you begin? How do you work with me? (or is that me with you!).

Every client has the same type of questions. These simple answers will assist understanding the process….

I can’t design, can you do it for me?

Yes. Just tell us what you want, give us some of your sketches or what you want the item to do and we’ll get to it. (We WILL NOT copy things from the internet. Everything we make is original and our own work.)

What wood do you use?

We have a wide range of timbers available at all times but the they can vary depending on availability from the suppliers. (They are natural resources and depending on your choice of timbers prices may change.) Contact us for an updated list of timbers and pictures if required.

What paints and finishes are available?

Do you supply unpainted/unfinished work? (i.e. “can I do that part myself?”)

Absolutely! Just let us know before hand and we can send it your way. We will also happily give you some tips, tricks and provide suggestions on products/tools/materials you can use to achieve what you want.

Can I supply my own wood?

Yes, you will have to cover the cost of shipping but we are more than happy to use whatever timbers or materials you want to provide us with.

Do you work with others?

How long do you take?

Orders are usually shipped within 3-6 weeks. We work on a first in first served basis. We will let you know if the delivery period is potentially going to be extended.

How do I pay you?

Paypal. Keeps everything fair and legitimate.

Can I change my mind part way through?

Possibly, it is doable depending on which stage of the project we are currently working on. Too drastic a change and the protect may have to be scrapped and restarted. Our design process has been developed in such a way in order to reduce the chances of edits being made to the design after production has begun.